Cancellation Policy

At RnR Hair&Beauty we value our clients and strive to accomodate all appointment requests. Therefore we kindly ask that you notify us promptly if you are unable to keep your appoinment. This allows us to service other clients that may be awaiting an appointment.

We understand circumstances sometimes change, however we require at least 24 hours notice for any changes or cancellations of appointments. 

In the event that 24 hours notice is not given a 50% cancellation fee will apply. 

Any service requiring 3 hours or more, a deposit of 50% of the cost of the booking is required to secure the appointment (not refundable if less than 24 hours notice of cancellation is given).

Confirmation calls.

As a courtesy to all our clients, we will call and confirm your service three business days prior to your appointment date and will endeavour to contact you. In the event that you cannot be reached, we reserve the right to enforce our cancellation policy, should you forget your appointment.